General Information on Privacy

Privacy Definitions

To ensure transparency, we define key privacy-related terms used throughout our policy.

Personal Data refers to any information relating to an identified or identifiable individual, including contact information and course records.

Processing involves any operation performed on personal data such as collection, storage, use, or deletion.

User means any individual who accesses or interacts with Sculping Academy’s services or website.

Service pertains to the professional competence improvement courses and certification offerings provided by Sculping Academy.

Cookies are small data files placed on your device to enhance website functionality and user experience.

Purposes of Data Processing

Personal data collected is processed for the following purposes:

• Managing course enrollments and certifications
• Communicating course updates and administrative information
• Improving course content and user experience
• Processing payments and preventing fraud
• Complying with legal and regulatory requirements
• Conducting evaluations and issuing certificates
• Responding to user inquiries and support requests
• Maintaining security and preventing unauthorized access

Legal Bases for Processing

We rely on applicable legal grounds for data processing in accordance with privacy regulations:

• Performance of a contract concerning course registration and participation
• Compliance with legal obligations under Canadian law
• Legitimate interests such as service improvement and security safeguards
• User consent obtained during registration and communication

GDPR Compliance Information

Although based in Canada, we observe principles compatible with GDPR to protect our European users’ data rights.

• Right to access personal data held by us
• Right to rectification of inaccurate data
• Right to erasure of data under certain conditions
• Right to restrict or object to processing
• Right to data portability when applicable
• Right to lodge a complaint with data protection authorities

Cookie Use Policy

Cookies enhance your interaction with our website by remembering preferences and enabling essential functions.

We employ session cookies, persistent cookies, and third-party cookies depending on functionality and analytics needs.

Cookies are categorized as necessary, performance, functionality, and targeting cookies to tailor user experience.

Users can manage and disable cookies through browser settings; however, this may affect site performance.

Learn more about our cookie policies here.

Data Sharing Practices

We share personal data only with authorized entities essential for delivering and supporting our services.

• Academic partners and instructors involved in course delivery
• Payment service providers for transaction processing
• Technical service providers maintaining website operations
• Legal and regulatory authorities where required
• Marketing platforms, with user consent, for communication
• Certified auditors ensuring compliance with data protection

International Data Transfers

Personal data may be transferred internationally to service providers operating outside Canada, under strict safeguards to protect data security and privacy.

Transfers are safeguarded by standard contractual clauses, data processing agreements, and compliance with privacy requirements.

Data Retention Principles

We retain personal data only as long as necessary to fulfill the purposes outlined and to meet legal obligations.

User account information is retained throughout account activity and for a reasonable period post-deactivation for administrative purposes.

Communications and support messages are kept as needed for operational and legal reasons.

Technical logs and security records are held for a defined retention period to monitor and contribute system use.

Data securely deleted or anonymized once retention periods expire or upon user request where applicable.

Data Security Measures

Sculping Academy employs industry-standard security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

• Encrypted storage and transmission of sensitive information
• Regular security audits and vulnerability assessments
• Access controls limiting data to authorized personnel only

User Data Rights

Users have rights regarding their personal data which can be exercised by contacting Sculping Academy.

• Accessing, correcting, or requesting deletion of personal data in accordance with privacy laws
• Access your personal information held by Sculping Academy upon request.
• Request correction or update of any inaccurate or incomplete personal data.
• Withdraw consent at any time where processing is based on your consent.
• Object to or restrict processing of your personal information within legal bounds.
• Request data portability to transfer your data to another service provider.
• Request deletion of your personal information where applicable under Canadian privacy laws.
• File a complaint with a supervisory authority if you believe your rights are violated.

How to Exercise Your Privacy Rights

If you wish to exercise any of your privacy rights related to your personal information, please contact our privacy team at our Prince George BC office. We will respond to your requests promptly and provide assistance in accordance with applicable laws.

[email protected]

We strive to respond to all personal data requests within 30 days of receipt. In some cases, additional time may be required, and you will be informed accordingly.